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We are working on the next phase of the Outsourcing Project which will consist of a digital video library capturing the business experiences of key executives from the buyers, consultants, influencers, prominent academics and solutions providers.

Imagine that each Executive Insight is approximately 3 to 4 minutes in length and uses the power of personal story telling to convey a real-life business experience and what was subsequently learned, without the use of any jargon or industry buzz-words.

Potentially each contributor could provide 4 to 5 different real-life business lessons across strategy, supplier selection, contractual process, implementation, governance and metrics that reveal real value to the viewer without compromising sensitive or confidential arrangements.

Successful business leaders providing broad ranging, authoritative, practical and engaging content that is personal and anecdotal. Condensing years of hard-won experiences into minutes and conveying lessons that are outward-looking yet internally relevant.

Executive insights will be presented across multiple platforms including online and across a number of portable devices designed to be fully searchable and user friendly...More

Want to contribute an Insight

 

We are looking for CxOs from the buyers, influencers, consultants, academics and solution providers, to take part in the next phase of The Outsourcing Project and convey real-life business experiences through our CxO Insights. Please email us for further information.

Features in volume 3, chapter 2: Governance section
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Erik Beulen
Erik Beulen
International Business Development Manager
Atos Origin
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DEMAND SUPPLY MANAGEMENT IN IT OUTSOURCING PARTNERSHIPS - GOVERNANCE IN ACTION!


For decades outsourcing has been growing with double-digit percentages. Different types of outsourcing have emerged, including Business Process Outsourcing and Global Sourcing. Furthermore, the focus of IT outsourcing partnerships is slowly shifting from efficiency to innovation.

Key to maintaining this growth, and making outsourcing a success for both parties, is governance. Weill and Ross, in their 2004 book 'IT Governance', define it as 'specifying the decision rights and accountability framework to encourage desirable behavior in the use of IT'.

While adequate IT governance needs to be applied by any service recipient, it is unthinkable having a governance structure in place in which external service providers do not play a role. A co-operation model has to be implemented, which we have called Demand Supply management.

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